Lost & Stolen Cards

Lost Your Eagle Card? Here’s What to Do

If you’ve misplaced your Eagle Card, don’t worry! Follow these steps to protect your account, get a replacement, and restore your access.

Report Your Lost Eagle Card

To prevent unauthorized use, immediately deactivate your Eagle Card using one of these methods:

Online:

  1. Log in to eAccounts.
  2. Select “Card Services” → Click “Deactivate Card”.
  3. Once deactivated, your card will no longer work for Dining Plans or EagleXpress.

By Phone:
Call the Eagle Card Center at (912) 478-5311 (Monday–Friday, 8 a.m.–5 p.m.).

Eagle Card Replacement Cost

  • Standard Replacement: $20
  • Broken/Damaged Card: $10 (must bring in the damaged pieces)

Tip: If you have questions about replacement costs, visit the Eagle Card Center for assistance.

Found Your Lost Eagle Card?

What If I Find My Lost Eagle Card?

If you’ve already deactivated your lost card but later find it:

  • Keep It! Only one Eagle Card can be active at a time.
  • Store It Safely. If you lose another card in the future, bring back the old one to reactivate it—saving you the cost of a new replacement.

Will My Door Access Stay the Same?

Door access updates depend on your location:

Living in a Residence Hall

  • Report your lost card to University Housing.
  • Your door access updates within 15 minutes after receiving a new card.

Facilities-Based Door Access (Statesboro Campus)

  • Submit an Electronic Access Request to restore access.

Armstrong Campus Access

  • Your door access updates automatically when your new card is activated.